Which service is commonly associated with both online banking and mobile banking?

The service that is commonly associated with both online banking and mobile banking is transferring money and accessing account information. This is because both online and mobile banking platforms utilize digital technology to facilitate easy and convenient transactions for customers.

With online banking, users can log into their accounts from a computer to check balances, view transaction history, and initiate transfers between accounts or to other individuals. Similarly, mobile banking extends these functionalities to smartphones, allowing users to manage their finances on-the-go through dedicated apps or mobile-optimized websites. Both channels offer a seamless user experience, making it effortless for customers to conduct essential banking activities without the need to visit a physical bank branch.

This capability enhances customer convenience and accessibility, reflecting the evolving nature of banking in the digital age. Other options, such as opening new physical accounts or over-the-counter transactions, are not relevant to online or mobile banking, as they typically require in-person interactions. Investment advice, while important, is not a standard feature of basic online or mobile banking services, which focus mainly on account management and transfers.